Student Code of Conduct

This Code describes the behaviour TalentMed expects from every student and the consequences if it is breached. It applies to every student, in every learning environment, including our learning platform, email and other communication with staff or fellow students, and any event held by TalentMed.

The Code sits alongside the Student Rights and Responsibilities Policy and the Academic Integrity Policy.

• Respect. Treat others with dignity and courtesy, even when you disagree.
• Integrity. Act honestly in your learning and in how you represent yourself.
• Responsibility. Own your learning, your submissions, and your conduct.
• Professionalism. Behave as you would in the healthcare workplaces our qualifications prepare you for.
• Inclusion. Make space for diverse people, backgrounds, and perspectives.
• Safety. Look after your own and others’ physical and emotional safety.

In communication

• Communicate with staff, trainers, assessors, and fellow students respectfully
• Keep communication constructive, especially when raising concerns
• Use TalentMed channels (email, live chat, learning platform, phone) rather than social media to raise issues

In your learning

• Engage actively with your course material
• Meet agreed deadlines, or communicate early if you need flexibility
• Submit only your own work and follow the Academic Integrity Policy
• Attend any scheduled assessments, conversations, or verifications you have agreed to

In the learning environment

• Respect the confidentiality of other students’ work, contributions, and personal information
• Use course materials, learning platform content, and resources for study only
• Protect your login credentials and do not share them
• Follow health, privacy, and workplace rules if you undertake any practical activity in a healthcare setting

• Discrimination based on race, ethnicity, First Nations identity, gender, sexuality, disability, age, religion, or any other protected attribute
• Harassment, including sexual harassment, bullying, and intimidation, whether in writing, by voice, or by image
• Threats or aggression toward staff, trainers, assessors, or fellow students
• Academic misconduct, including plagiarism, collusion, contract cheating, and misuse of AI (see the Academic Integrity Policy)
• Dishonesty, including false statements about your identity, experience, or evidence
• Fraud, including misrepresenting your eligibility for VSL, fraudulent payment arrangements, or forged documents
• Inappropriate use of our platform or materials, including distributing copyright content, sharing login credentials, or attempting to disrupt services
• Unsafe or illegal behaviour in any TalentMed setting or communication
• Retaliation against anyone who raises a concern or complaint in good faith

Because our courses are online, much of your interaction with TalentMed happens through email, live chat, our learning platform, and phone calls. The same standards apply online as in person:

• No language or content that would be offensive, discriminatory, or harassing
• No sharing of recordings or screenshots of classes, conversations, or assessments without consent
• No impersonation or access to another student’s or staff member’s accounts
• No uploading of malware, prohibited content, or illegal material to any TalentMed system

Tell us. Email support@talentmed.edu.au or complaints@talentmed.edu.au for more formal concerns. We investigate concerns in line with our Complaints and Appeals Policy. No student is penalised for raising a concern in good faith.

We investigate suspected breaches with procedural fairness:

1. You are told the specific conduct of concern, in writing
2. You have the opportunity to respond and provide your perspective
3. The decision-maker is not someone with a conflict of interest in the matter
4. You receive the outcome and reasons in writing
5. You can appeal an adverse decision

Consequences are proportionate to the breach. Factors include seriousness, intent, impact on others, and whether it is a first or repeat breach. Typical outcomes include:

• Educational response. Conversation, written guidance, agreement to change behaviour
• Formal warning recorded on your student file
• Conditions on your enrolment, such as restricted communication channels or supervised assessment
• Referral to the Academic Integrity process for academic conduct
• Temporary suspension from the course
• Cancellation of enrolment for serious or repeated breaches
• Referral to law enforcement where behaviour is criminal (threats, violence, fraud, harassment)

No refund is available where enrolment is cancelled for a substantiated breach of this Code.

You can appeal any disciplinary decision under this Code through our complaints and appeals process, within 20 business days of the decision.

We take our duty of care seriously. Where a student’s behaviour poses an immediate risk to themselves or others, we act to keep people safe first, including by contacting emergency services, and apply this Code of Conduct process as a separate matter.

Students under 18 enrolling in our courses are subject to the same Code, and we apply additional risk management consistent with the National Principles for Child Safe Organisations.

• Student Rights and Responsibilities Policy
• Academic Integrity Policy
• Intellectual Property Policy
• Complaints and Appeals Policy
• Diversity and Inclusion Policy
• Privacy Policy
• Student Handbook

View the complete list of policies that apply to your enrolment.

Student support: support@talentmed.edu.au or 1300 737 781

Complaints: complaints@talentmed.edu.au

This Code is reviewed annually and sooner whenever conduct issues, the regulatory framework, or operational practice require it.

TalentMed Pty Ltd · RTO 22151 · ABN 29 125 458 808

The specific policies referenced throughout are the authoritative source.

Version history