Course
Study Mode
Online
Duration
self-paced
Price
BSB50920 Diploma of Quality Auditing (Healthcare)
From: $2,100 every 4 months for 12 months
BSB50920 Diploma of Quality Auditing (Healthcare)
Contextualised for Healthcare
TalentMed’s Diploma of Quality Auditing (Healthcare) is designed to equip you with the skills and knowledge needed to excel in quality auditing roles within the healthcare sector.
This qualification reflects the role of individuals working in various healthcare settings who perform a range of sophisticated and complex quality auditing functions. Duties may include developing and managing quality customer service processes, leading audit teams, and managing compliance programs.
Quality auditors in healthcare play a crucial role in ensuring the safety, efficiency, and effectiveness of healthcare services. They are responsible for maintaining high standards of care, improving patient outcomes, and ensuring compliance with regulatory requirements.
Typical Salary
Future Demand
Job satisfaction
Source: National Skills Commission, Seek [2024]
Choose TalentMed for the quality education and industry expertise you need to succeed in healthcare quality auditing.
BSB50920 Diploma of Quality Auditing Contextualised for Healthcare
Qualification
Delivery
Length
Simulated Workplace Training
Learning and Assessment
Industry Resources Included
Access to relevant healthcare industry standards, guidelines, and audit tools valued at over $500.00.
Payment Options
Support
Recognition
Choose TalentMed for the quality education and industry expertise you need to succeed in healthcare quality auditing.
Expert-Created Curriculum
TalentMed’s nationally accredited Diploma of Quality Auditing (Healthcare) includes both auditing theory and real-world quality auditing training specific to healthcare settings. This expert-designed course will best prepare you for a smooth and successful transition to the workplace.
- Flexible 100% online learning
- Nationally recognised training
- Industry approved curriculum
- Healthcare-specific auditing techniques
- Personal student support
- No mandatory healthcare facility placements
| Unit of Study | Unit Code | Unit of Competency | Nominal Hours |
| Unit of Study 1 [UOS1] | BSBAUD411 | Participate in quality audits | 40 |
| BSBAUD511 | Initiate quality audits | 60 | |
| BSBAUD512 | Lead quality audits | 60 | |
| BSBAUD513 | Report on quality audits | 60 | |
| UOS1 Duration | 220 | ||
| Unit of Study 2 [UOS2] | BSBAUD412 | Work within compliance frameworks | 30 |
| BSBAUD514 | Interpret compliance requirements | 20 | |
| BSBAUS515 | Evaluate and review compliance | 25 | |
| BSBOPS504 | Manage business risk | 60 | |
| UOS2 Duration | 135 | ||
| Unit of Study 3 [UOS3] | BSBSTR502 | Facilitate Continuous Improvement | 60 |
| CHCLEG003 | Manage legal and ethical compliance | 80 | |
| HLTADM011 | Manage health billing and accounting system | 30 | |
| BSBTWK503 | Manage meetings | 30 | |
| UOS3 Duration | 200 | ||
| Total Course Duration | 555 | ||
My TalentMed®
My TalentMed® is your virtual campus and interactive learning portal where you access all of your course materials, resources and support services available. We've built My TalentMed from the ground up to deliver you the very best learning experience. Through your learning portal, you can engage with your trainers, support staff and fellow classmates. This provides you with a secure and interactive learning space that enables you to access a wealth of training, assessment and support resources. Log in anywhere and at anytime to access your course.
- My Courses - 24/7 access to all of your course materials, including videos, webinars, tutorials and practical exercises.
- Personalised training - complete with dark mode, full screen and distraction free learning.
- Knowledge Base - access to a comprehensive knowledge base, support forum and help centre.
- My Help - live chat with your trainers, student and technical support teams with any questions you have.
- My Account – update your profile or cover photo, change your preferences and reset your password.
Compatible with
Windows
macOS
ChromeOS
Flexible Tuition Options
TalentMed offers flexible and affordable payment options which allow you to choose how and when you would like to pay for your course. With most diplomas priced between $10,000-$15,000, TalentMed’s quality diploma level qualifications rank among Australia’s most affordable.
To view a full list of fees and charges, please access the Statement of Tuition Fees listed below.
Flexible online learning
Accessible, high-quality learning for aspiring clinical coders.
All courses are delivered 100% online with self-paced study
All of our trainers and assessors are based in Australia
All courses are nationally-recognised and fully accredited.
All-inclusive support
Unlock your potential
Guided training with 1:1 mentoring support
- 1:1 Direct Trainer support via Live Chat, Phone and Email.
- Unlimited live chat support from our Student & Technical support teams.
What’s Included
24/7 course access
Fast response times
Expert-created, real-world curriculum
- Recorded webinars and videos
- Dedicated Student Forum
Comprehensive Knowledge Base
Job Search Assistance including personalised advice on your resume, job hunt and application process
Digital copies of AQF-compliant certificate, statement of attainment and/or record of results.
Buy now, pay later with
Variety of tuition options
Frequently asked questions
General
Yes, you can enrol online at anytime, 365 days a year. Alternatively, please call 03 9937 1599. There are no set intake periods. Once your enrolment form is processed, your course login details will be issued straight away.
Minimum academic entry requirements
To be assessed as academically suited for this course, you must provide either:
- a copy of your Australian Senior Secondary Certificate of Education (year 12 Certificate), or
- a copy of your International Baccalaureate Diploma (IB), or
- evidence of successful completion of an Australian Qualification Framework (AQF) Certificate IV or higher qualification (where the language of instruction is English).
If you are unable to provide one of the above documents, we will send you login details to complete a quick Language, Literacy and Numeracy (LLN) pre-assessment to confirm your suitability for the course. Students must demonstrate Exit Level 3 (or higher) competency in both reading and numeracy.
Minimum online learning competency
This quality auditing course is delivered online. As such, entry to the course requires you to be proficient with operating a personal computer. You will be specifically asked about your online learning competency as part of your pre-training review to evaluate your suitability for the course.
Minimum age
Minimum age of 18 years.
English language requirements
This course requires applicants to read, write and understand the English language. As such, entry to the course requires English proficiency at a year 12 level or equivalency such as an NRT qualification at the Certificate IV level or higher, or two years industry experience in a role that requires the use of both written and verbal communication. Alternatively, applicants can undertake an appropriate Language, Literacy and Numeracy (LLN) assessment tool to determine course suitability prior to enrolment.
Alignment with personal and/or professional needs
Applicants must also be able to demonstrate that their course of interest aligns to their personal or professional needs.
Government funding
Applicants seeking enrolment under any Government funding contract will be assessed against the requirements set out in the relevant funding contract and guidelines to ensure they are eligible for the enrolment under the Government funding.
Students with disabilities
Quality auditing often provides a unique and fulfilling career for individuals with disabilities. Please contact us on 03 9937 1599 to find out more about ways that we can assist you.
This course is delivered online, so you can progress through your studies at a time and place that best suits you. We recommend that you study approximately 15 hours/week to complete the course comfortably within the 12-month intended time-frame.
Depending on your individual study commitment and familiarity with the topics, it’s certainly possible to complete your course sooner.
Here at TalentMed, your completion is our number 1 goal. We provide fast response times and aim to grade all assessment tasks within 5-10 business days.
Even though TalentMed ranks among the very best in accredited training, we’re also among the most affordable. Compared with traditional pathways, online study with TalentMed offers you the best value whilst delivering the highest quality in education and learning. According to the government’s Study in Australia website, the average cost of a Diploma is between $10,000-$15,000AUD.
Average cost of Diploma in Australia
With TalentMed’s premier Diploma of Quality Auditing (Healthcare), you can undertake the course for a fraction of the cost of most Diplomas. In addition, TalentMed offers a variety of flexible payment options to help balance your tuition fees.
TalentMed’s Diploma of Quality Auditing (Healthcare) is nationally recognised and listed under the Australian Qualifications Framework. This qualification is for professional quality auditors in the healthcare sector.
Content and Training
Quality auditors in healthcare are responsible for ensuring compliance with standards, improving patient safety, and enhancing overall healthcare delivery. Here’s an example:
A quality auditor conducts an audit of a hospital’s medication administration process. They review documentation, observe practices, and interview staff. The auditor identifies that nurses are not consistently double-checking high-risk medications before administration, which is a requirement in the hospital’s policy.
The auditor would then:
1. Document the non-compliance
2. Analyse root causes (e.g., time constraints, lack of awareness)
3. Recommend corrective actions (e.g., staff training, process improvements)
4. Follow up to ensure implementation of recommendations.
This process helps improve patient safety by reducing medication errors and ensures compliance with healthcare standards and regulations.
This is one of countless examples of how auditing in healthcare can enhance overall healthcare delivery.
1. National Safety and Quality Health Service (NSQHS) Standards
2. Aged Care Quality Standards
3. NDIS Practice Standards
4. ISO 9001:2015 Quality Management Systems
5. Relevant state and territory healthcare regulations
Students will learn how to interpret these standards and apply them in healthcare auditing contexts.
TalentMed continuously seeks industry feedback to ensure its training and assessment materials are relevant to workplace needs. We undertake extensive engagement with healthcare providers, regulatory bodies, and industry stakeholders to ensure our courses align with current practices and expectations in healthcare quality auditing.
Financial Information
Although TalentMed is a VSL-approved provider, this course is not currently available through VSL with TalentMed.
Yes, you can now select an instalment plan directly with TalentMed.
Alternatively, you can pay nothing today and spread out your tuition fee with up to 6-months interest free through Zip Money.
Repayments are automatically direct debited from the payment method that you added when you created the account. You can change the payment method at any time and the frequency of your payments to weekly, fortnightly or monthly as long as you’re covering the minimum monthly repayments. Choose what works best for you and see their website for full terms and conditions.
Support and Resources
At TalentMed, we’re with you every step of the way with support resources that include:
- Qualified Trainers and Assessors with extensive experience in healthcare quality auditing. These trainers have professional experience in both vocational education and healthcare, making them uniquely qualified to answer questions about both the curriculum and the industry.
- Student Support Advisers who provide valuable information and assistance with any administrative issues during your coursework. The course may be delivered online, but you’re never in it alone.
- Technical Support Advisers who are knowledgeable, experienced, and available five days a week to help you work through any technical or access issues encountered within the course.
Please note, we offer tailored support options to suit your needs.
This flexible approach ensures that individuals always have the opportunity to receive the guidance they need, while maintaining a cost-effective solution.
All essential resources are provided online through our learning management system. This includes comprehensive learning materials, industry standards documents, and simulated healthcare environments for practical exercises. There are no additional textbooks you need to purchase separately.
You can access TalentMed’s policies and procedures online at anytime by clicking here or via the Policies hyperlink in the footer of our website.
Career and Professional Development
As a registered training provider and not an employer, TalentMed is unable to guarantee any work or job positions upon course completion. However, TalentMed’s diploma-level qualifications are listed on the Australian Qualifications Framework (AQF) and classified as nationally-recognised training. Therefore this qualification is recognised by employers and any other registered training organisation across Australia.
In addition, we include personalised Job Search Assistance upon course completion, tailored to the healthcare quality auditing sector.
1. Ensuring compliance with healthcare standards and regulations
2. Improving patient safety and care quality
3. Enhancing operational efficiency in healthcare settings
4. Supporting accreditation processes for healthcare facilities
This combination of factors contributes to a robust job market for qualified healthcare quality auditors.
While membership in a professional association is not mandatory for healthcare quality auditors in Australia, it can provide valuable networking opportunities, access to industry updates, and professional development resources. Some relevant associations include:
1. Australasian Association for Quality in Health Care (AAQHC)
2. Australasian College for Infection Prevention and Control (ACIPC)
3. Australasian Society for Quality in Healthcare (ASQH)
We recommend exploring these options as you progress in your career to stay connected with industry trends and best practices.
Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL) is an assessment process that evaluates your existing knowledge, skills and experience against the requirements of our qualification. This means you may be able to skip certain units if you can demonstrate relevant competency through previous qualifications and work experience in healthcare quality management or related fields.
- Previous experience in healthcare quality management
- Relevant qualifications in healthcare or auditing
- Work history in compliance or risk management roles within healthcare settings
Successful applications will receive a proportionate discount on the tuition fee and course duration.
Eligibility for RPL is assessed on a case-by-case basis, but generally, you should have:
- Relevant work experience in healthcare, quality management, or auditing roles
- Formal qualifications in related fields (e.g., healthcare management, quality assurance)
- Evidence of professional development activities related to quality auditing or healthcare management
Important Notes:
- All documentation must be certified copies
- Professional evidence should be current (within the past 5 years)
- Applications missing required evidence will delay processing
- RPL assessment begins upon successful enrolment
- Select your preferred tuition option
- Indicate your intention to apply for RPL
- Process payment through our secure checkout
- Complete the enrolment form
- Submit required documentation for RPL assessment
You’ll need to submit:
- Certified copies of qualifications and statements of attainment
- Current resume detailing relevant work experience
- Job descriptions and performance reviews related to quality management or auditing roles
- Samples of work (e.g., audit reports, quality improvement plans)
- Professional references confirming your skills and experience
- Any other relevant documentation supporting your application
The RPL assessment process typically takes 2-3 weeks from enrolment completion with all required evidence.
If your RPL application is unsuccessful:
- You’ll receive detailed feedback explaining the decision
- Your tuition fee is 100% refundable, less a $295 administrative fee
- You can choose to:
- Complete the full course
- Withdraw from the course and receive a refund
- Appeal the RPL decision
- Our assessors will review your application and evidence
- You may be contacted for additional information or to participate in a competency conversation
- You’ll receive notification of the outcome within 2-3 weeks
- If successful, the relevant units will be credited to your study plan
- If unsuccessful, you’ll receive detailed feedback, continuation options, and refund information
Contact one of our Course Advisers via phone, email or live chat.
We’re happy to discuss your RPL options and help you determine the best pathway for your career in healthcare quality auditing.
Additional Information
As an overseas student, if you have any questions, you can contact us at any time via our website, live chat, email. Our Guided Learner package also includes direct 1:1 trainer support with our international phone number and online support sessions.
If you would like to get started, you can enrol with us at any time via our website.
As per normal VET assessment procedures, especially with regard to pre-training assessments, the assessment should only be initially administered once. In order for the learner and TalentMed to implement any targeted LLN support and to have sufficient time for the learner to improve their LLN skills to the required level, a minimum period of no less than three months is required between undertaking further assessments using the approved tool. It may take longer than this, but at least three months should provide enough time for progress to be madeand improvement to be able to be demonstrated.
TalentMed believes that this is not about ‘passing the test’, as can be the practice in some situations, and re-sitting the test a number of times until the learner eventually passes. This is not the purpose of undertaking this assessment for course suitability purposes. The purpose of the LLN test is to assess whether the learner has sufficient skills to potentially succeed in undertaking a Diploma level qualification or higher. Allowing learners to keep re-sitting until they pass would not be a fair or valid process. It is TalentMed’s goal to provide targeted LLN support and to allow the learner to have sufficient time to improve their LLN skills to the required level.
At the end of the day, this requirement is aimed at protecting your learning needs and ensuring the course is suitable for your success.
Operating System
Microsoft Windows
MacOS
Chrome OS
Browser
Google Chrome (recommended)
Microsoft Edge
Firefox
Safari
Hardware
Earphones/headphones recommended
Active internet connection
Software
Word Processor such as Microsoft Word, Google Docs, Mac Pages or Open/Libre Office
PDF reader
Most computers come with these specifications. However, if you’re unsure about any of the requirements, please do not hesitate to call us on 03 9937 1599.
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