HLT57715
Diploma of Practice Management
Nationally recognised · VSL approved · RTO 22151

A nationally recognised pathway into practice management across medical, dental, allied health, veterinary, legal, and specialist practices. 100% online, self-paced, with VET Student Loans available for eligible students.

OVERVIEW

A structured pathway into practice management

The Diploma of Practice Management is designed for current and future practice managers across medical, dental, allied health, veterinary, legal, and specialist practices. The qualification reflects the role of someone responsible for the day-to-day operations of a healthcare or professional practice, including team leadership, budgeting and financial management, customer service, work health and safety, infection control, billing systems, and continuous improvement.

Practice managers sit at the centre of a practice’s operations. The role combines people management, finance, compliance, and patient or client experience, which makes it a stable, in-demand profession across Australia’s healthcare and allied service industries.

Where practice managers work

The qualification opens up a range of practice settings. Salaries vary by sector, location, practice size, and whether the role includes clinical-supervisory or partnership-track responsibilities. Confirm current ranges via Seek, Indeed, or the relevant industry award before relying on a specific figure.

Medical and specialist practices

GP clinics, specialist consulting suites, day hospitals, and group medical practices.

Dental and allied health

Dental clinics, physiotherapy, chiropractic, optometry, podiatry, psychology, and multi-disciplinary clinics.

Veterinary, legal, and other professional practices

Veterinary clinics, legal firms, and other professional services practices that need a manager across the operational layer.

AT A GLANCE

A medical-practice manager working in an Australian healthcare clinic administrative area

Qualification

HLT57715 Diploma of Practice Management

Delivery

100% Online

Length

12 months, flexible

Intake

Daily

Price

From $525/month and a $49 sign-up fee

Funding

VET Student Loans approved

COURSE DETAILS

HLT57715 Diploma of Practice Management

Qualification

HLT57715 Diploma of Practice Management

Delivery

Daily intakes with 100% online theory and practical training

Length

12 months, flexible self-paced study

Career-aligned curriculum

15 units across 3 Units of Study covering team leadership, finance, compliance, infection control, billing, and continuous improvement.

Learning and Assessment

Comprehensive learning guides and assessment materials. No mandatory work placements required.

No textbook purchases

All learning resources are included in your tuition. There are no additional textbooks to purchase.

Payment Options

Upfront, 3 equal instalments, monthly payments, Zip Money, or VET Student Loans (eligibility criteria apply)

Support

Unlimited live chat, telephone and email support

Recognition

Nationally recognised Diploma-level qualification

CURRICULUM

What you'll study

The Diploma of Practice Management covers 15 units across three Units of Study. The course builds from foundational topics (medical terminology, working with diverse people, legal and ethical compliance, work health and safety, infection control) through to operational management (customer service, people performance, business risk, billing systems, budgets) and onto leadership-oriented electives (recruitment, meetings, quality auditing, continuous improvement, and reflective practice).

  • Flexible 100% online learning

  • Nationally recognised training

  • VET Student Loans approved

  • All resources included, no textbook purchases
  • Personal student support

  • Industry-aligned curriculum

Unit of Study Unit Code Unit of Competency Unit Type
Unit of Study 1 [UOS1]
Core		 BSBMED301 Interpret and apply medical terminology appropriately CORE
CHCDIV001 Work with diverse people CORE
CHCLEG003 Manage legal and ethical compliance CORE
HLTWHS004 Manage work health and safety CORE
HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures CORE
Unit of Study 2 [UOS2]
Core		 BSBOPS505 Manage organisational customer service CORE
BSBLDR522 Manage people performance CORE
BSBOPS504 Manage business risk CORE
HLTADM011 Manage health billing and accounting system CORE
BSBFIN501 Manage budgets and financial plans CORE
Unit of Study 3 [UOS3]
Electives		 BSBHRM525 Manage recruitment and onboarding ELECTIVE
BSBTWK502 Manage meetings ELECTIVE
BSBAUD512 Lead quality audits ELECTIVE
BSBSTR502 Facilitate continuous improvement ELECTIVE
CHCPRP003 Reflect on and improve own professional practice ELECTIVE

Request a detailed course outline if you'd like more information on the units before enrolling.

WHY TALENTMED

Built around the way practice managers actually study

Most practice managers come to this qualification while working full-time in a practice or in a related role. The course is built for that. 100% online, self-paced, with structured learning guides and trainers who are qualified in the areas they teach with relevant industry experience.

1:1 trainer support

Direct access to your trainer via live chat, phone, and email.

Student and technical support

Unlimited live chat with our student and technical support teams for anything outside the coursework.

Fast assessment feedback

We aim to grade assessment tasks within 5 to 10 business days so you can keep moving forward.

TUITION

Flexible payment options

With most diplomas in Australia priced between $10,000 and $15,000, TalentMed's HLT57715 Diploma of Practice Management is one of the more affordable nationally recognised options. Choose the payment approach that suits you. Current pricing is on the course page at talentmed.edu.au.

Payment upfront

One payment of $6300, paid at enrolment.

Apply now

3 equal instalments

Spread your tuition fee over 3 equal instalments of $2100 across the course.

Apply now

VET Student Loans

Eligible students can finance all or part of their tuition through the Commonwealth's VSL scheme. Loan fee and repayment via the tax system apply.
Eligibility

Zip Money

Buy now, pay later. 6 months interest-free, weekly/fortnightly/monthly repayments.
Apply now

After you submit your enrolment form, our team confirms your eligibility and sends a personalised sign-up link for your chosen payment option. View the full Statement of Tuition Fees for a detailed breakdown of fees and charges. VSL gives rise to a VETSL debt repayable through the tax system. Eligibility criteria apply.

REVIEWS

What students say

Real reviews from students and graduates of TalentMed's HLT57715 Diploma of Practice Management.

5.0
5.0 out of 5 stars (based on 5 reviews)
24/08/2024
Review of HLT57715 Diploma of Practice Management

Great information.

Avatar for Dushantha
Dushantha
16/10/2023
Review of HLT57715 Diploma of Practice Management

This is an excellent course. I just finished this course and I was extremely happy with everything. Anne-Marie did a fantastic job Helping me as well as all team in TalentMed were great.

Avatar for Aseel M Al- Omairi
Aseel M Al- Omairi
31/05/2023
Review of HLT57715 Diploma of Practice Management

I am a dental practitioner and would like to establish my own practice soon. I am sure that by finishing this course, I will be able to manage my future practice better.

Avatar for Behrooz Fateh
Behrooz Fateh

FREQUENTLY ASKED QUESTIONS

General

Yes. You can enrol online 365 days a year, or call us on 03 9937 1599. There are no set intake periods. Once your enrolment form is processed and your eligibility is confirmed, you'll receive a formal enrolment offer.

Your enrolment offer contains everything you need to commence the course.

Minimum academic entry requirements. To be assessed as academically suited for this course, you'll need to provide one of the following:

  • a copy of your Australian Senior Secondary Certificate of Education (Year 12)
  • a copy of your International Baccalaureate Diploma (IB)
  • evidence of successful completion of an Australian Qualifications Framework (AQF) Certificate IV or higher, where the language of instruction was English

If you can't provide one of the above, we'll send you login details to complete a Language, Literacy and Numeracy (LLN) pre-assessment to confirm your suitability. Students must demonstrate Exit Level 3 or higher in both reading and numeracy.

Online learning competency. As the course is delivered online, you'll need to be comfortable using a personal computer. You'll be asked about your online learning competency as part of your pre-training review.

Minimum age. 18 years.

English language requirements. This course requires you to read, write, and understand English at a Year 12 level, or an equivalent qualification such as an AQF Certificate IV or higher, or two years of industry experience in a role requiring written and verbal communication. If you don't meet these criteria, you can undertake an LLN assessment before enrolment.

Alignment with personal or professional needs. Applicants should be able to demonstrate that the course aligns with their personal or professional goals.

Government funding. Applicants seeking enrolment under any Government funding contract will be assessed against the requirements set out in the relevant funding contract and guidelines.

Students with disabilities. The flexible online format suits a wide range of learners. Please call us on 03 9937 1599 to discuss how we can support you.

Yes. The Diploma of Practice Management is delivered entirely online. You can access all resources 24 hours a day, 7 days a week. There is no face-to-face training and no mandatory work placement.

The course runs over 12 months of self-paced study. Most students study about 15 hours per week to complete comfortably within that timeframe. Depending on your schedule, prior experience, and any RPL credit, it's possible to finish sooner.

We're here to support you through your studies. Our team aims to grade assessment tasks within 5 to 10 business days so you can keep moving forward.

Yes. The HLT57715 Diploma of Practice Management is nationally recognised and listed on the Australian Qualifications Framework.

Content and training

The qualification reflects the full operational layer of a practice. The 15 units are grouped into three Units of Study:

  • Unit of Study 1. Foundations: medical terminology, working with diverse people, legal and ethical compliance, work health and safety, infection prevention and control.
  • Unit of Study 2. Operational management: customer service, people performance, business risk, health billing and accounting systems, budgets and financial plans.
  • Unit of Study 3. Leadership-oriented electives: recruitment and onboarding, meetings, quality auditing, continuous improvement, and reflective practice.

The full unit list is in the Curriculum table above.

No. You can study the qualification while working in a related role, or before you've moved into a practice manager role. Some assessment tasks ask you to apply the content to a workplace context, and we'll work with you on suitable examples if you're not currently in a practice.

TalentMed engages with industry stakeholders to keep our training and assessment materials aligned with current workplace needs and employer expectations.

Financial information

Yes. HLT57715 Diploma of Practice Management is on the approved courses list for the Commonwealth's VET Student Loans (VSL) scheme. Eligible students can loan all or part of the tuition fee. Once approved, you can either loan the full amount (subject to your HELP balance) or part-pay and loan the rest.

A VET Student Loan gives rise to a VETSL debt to the Commonwealth. The debt is repaid through the tax system once your income passes the compulsory repayment threshold. A loan fee applies. See the VSL Information Booklet for full details before applying.

  1. Check eligibility via the VSL eligibility test.
  2. Read the policies and procedures, including the VSL Information Booklet.
  3. Organise your documents, including certified ID, your Unique Student Identifier (USI), and your Tax File Number (TFN).
  4. Submit your enrolment form online here. Allow approximately 2 business days for processing.
  5. Submit your eCAF (Commonwealth Assistance Form). An invitation arrives by email at least 2 business days after your enrolment form is processed.

Yes, you have two instalment options directly with TalentMed:

  • 3 equal instalments. Spread your tuition fee over 3 equal payments across the course.
  • Monthly instalments. Spread your tuition over 12 monthly payments. Zero interest, zero extra fees. Current monthly amount is on the course page.

Alternatively, you can pay nothing today and spread your tuition over six months interest-free through Zip Money. Zip Money repayments are automatically debited from the payment method you provide, and you can change the frequency (weekly, fortnightly, or monthly) as long as you meet the minimum monthly repayment. See the Zip Money page for full terms and conditions.

After you submit your enrolment form, our team confirms your eligibility and sends a personalised sign-up link for your chosen payment option.

Yes. You can read our current Student Refund Policy and Procedure.

Support and resources

You'll have access to a structured support team throughout your studies:

  • Trainers and assessors qualified in the areas they teach, with relevant industry experience to guide your coursework and assess your submissions.
  • Student support advisers to help with anything outside the coursework: account questions, extensions, or life getting in the way.
  • Technical support advisers available Monday to Friday for any issues with the learning platform.

The course may be delivered online, but you're never in it alone.

You can submit your application for free, online at any time.

We'll process your enrolment form, make sure the course is suitable for you, and provide everything you need to take the next step in a tailored enrolment offer.

You'll receive a full breakdown of your tuition fees and options.

Once your tuition is activated via the payment link in your enrolment offer (or your VSL paperwork is in place if you're using VSL), we'll issue your login details to commence the course straight away.

All learning resources for the Diploma of Practice Management are included in your tuition. There are no additional textbooks to purchase.

You can access our policies and procedures at any time on our dedicated policies page, or via the Policies link in our website's footer.

Career and professional development

Graduates work across a range of practice settings, including:

  • Medical practices (general practice, group practices, day hospitals, specialist consulting suites)
  • Dental practices and orthodontic clinics
  • Allied health practices (physiotherapy, chiropractic, psychology, podiatry, optometry, speech pathology, multi-disciplinary clinics)
  • Veterinary practices
  • Specialist medical practices
  • Legal and other professional services practices

Roles vary in title (Practice Manager, Operations Manager, Office Manager) and scope. Senior or larger-practice roles often add responsibility for HR, finance, governance, and continuous improvement.

As a registered training provider and not an employer, TalentMed is unable to guarantee work or job placements upon course completion. However, our diploma-level qualifications are listed on the Australian Qualifications Framework (AQF) and classified as nationally recognised training, which means the qualification is recognised by employers and other registered training organisations across Australia.

Our Guided Learner package includes personalised Job Search Assistance on completion of your course.

Practice management sits within the Health and Welfare Services Managers occupation group (ANZSCO 1342). Jobs and Skills Australia projects continued demand across this group as Australia's healthcare and allied service sectors grow with the population. See the Jobs and Skills Australia portal for current workforce data and projections.

Membership of a professional association is not mandatory for practice managers in Australia. As a graduate, you may choose to join a relevant professional body for ongoing professional development, networking, and access to industry events and resources. Membership is optional.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is an assessment process that evaluates your existing knowledge, skills, and experience against the requirements of our qualification. If you can demonstrate relevant competency from previous qualifications and work experience, you may be able to skip certain units.

Yes. RPL is available where you can demonstrate relevant competency through previous qualifications, statements of attainment, and current workplace experience. RPL outcomes vary based on the evidence you can provide.

Successful applications receive a proportionate adjustment to the tuition fee and course duration.

  1. Read our policies to familiarise yourself with the RPL requirements.
  2. Complete your enrolment form.
  3. Submit your RPL application form with supporting documentation. If you're not sure which form applies, contact us and we'll send the right one for your circumstances.

  • Certified copies of qualifications and statements of attainment
  • Current resume detailing relevant work experience
  • Employment references confirming job roles and responsibilities
  • Position descriptions or duty statements that demonstrate competency in the relevant unit areas
  • Any other relevant documentation supporting your application

The RPL assessment process typically takes 2 weeks from enrolment completion with all required evidence.

  • You'll receive detailed feedback explaining the decision.
  • You can choose to complete the full course, withdraw your application, or appeal the RPL decision.

Contact one of our course advisers by phone, email, or live chat. We're happy to talk through your options with you.

Additional information

This qualification is designed for an Australian-based student. The course content, billing systems, regulatory framework, and award structures referenced in the units are Australian.

If you have any questions or would like to see us offering this course in your country, let us know. You can get in touch via our website, email, or live chat.

As per standard VET assessment practice, the pre-training LLN assessment is administered once on entry. If you'd like to reattempt it, a minimum of three months is required between attempts to allow time for targeted LLN support to take effect and for meaningful improvement to be demonstrated.

The purpose of the LLN test is to assess whether you have the skills to succeed in a Diploma-level qualification. Allowing learners to re-sit repeatedly would not be a fair or valid process. Our goal is to provide targeted LLN support and give you enough time to improve your skills to the required level. This requirement is in place to protect your learning needs and to make sure the course is suitable for your success.

As the course is delivered online, you'll need a computer and an internet connection. Specifications:

Operating system

  • Microsoft Windows
  • macOS
  • Chrome OS

Software

  • A modern web browser (Chrome, Edge, Firefox, or Safari)
  • A word processor such as Microsoft Word, Google Docs, Mac Pages, or LibreOffice
  • A PDF reader

Most computers come with these already. If you're unsure about any of the requirements, please let us know. We're happy to discuss.

APPLY NOW

Ready to enrol? Apply today, it's free.

Submit your application to confirm your eligibility and receive a free personalised enrolment offer.

Your enrolment offer contains everything you need to proceed including:

  • Your eligibility for HLT57715
  • Any RPL or credit transfer availability
  • A clear breakdown of your tuition fees and payment options, including VSL if you're eligible

There's no payment until you accept. Offers stay open for 14 days.

Want to find out more?

Speak to a TalentMed course adviser about HLT57715.
12 months, 100% online, VSL approved, daily intakes year-round.

Course information pack