BSB50920
Diploma of Quality Auditing (Healthcare)
Nationally recognised · RTO 22151

Build the audit, compliance, and continuous-improvement skills the Australian healthcare sector relies on. 100% online, self-paced, with daily intakes year-round and a curriculum contextualised to NSQHS Standards, Aged Care Quality Standards, and ISO 9001:2015.

OVERVIEW

A career in healthcare quality and compliance

TalentMed’s Diploma of Quality Auditing (Healthcare) reflects the role of professionals who plan, lead, and report on quality audits across hospitals, aged-care providers, primary-care practices, NDIS providers, and allied-health services. The course is contextualised to the Australian healthcare regulatory environment, including the NSQHS Standards, Aged Care Quality Standards, NDIS Practice Standards, and ISO 9001:2015 quality management.

Quality auditors play a key role in keeping healthcare safe, effective, and compliant. The work spans risk identification, audit planning and fieldwork, evidence evaluation, structured reporting, and follow-up on continuous-improvement actions, all under recognised compliance frameworks.

Where graduates work

Graduates use this qualification in roles across the public, private, and not-for-profit healthcare sector. Examples of roles where the skill set applies include quality auditor, clinical governance officer, accreditation coordinator, internal-audit analyst, NSQHS compliance officer, and continuous-improvement adviser. Specific roles depend on each employer and individual experience.

Hospitals

Acute and sub-acute hospitals running NSQHS accreditation cycles, internal clinical governance audits, and consumer-experience reviews.

Aged care and NDIS

Residential aged-care, home-care, and NDIS providers operating under the Aged Care Quality Standards and NDIS Practice Standards.

Primary and allied health

GP practices, allied-health groups, and corporate healthcare providers using ISO 9001 and sector-specific compliance frameworks.

Job titles vary by employer and seniority. TalentMed cannot guarantee specific job outcomes.

AT A GLANCE

Healthcare quality auditor reviewing audit documentation in an Australian hospital governance office

Qualification

BSB50920 Diploma of Quality Auditing (Healthcare)

Delivery

100% Online

Length

12 months, flexible

Intake

Daily

Price

From $2,100 every 4 months

COURSE DETAILS

BSB50920 Diploma of Quality Auditing (Healthcare)

Qualification

BSB50920 Diploma of Quality Auditing
Contextualised for Healthcare

Delivery

Daily intakes with 100% online theory and applied audit-skills training

Length

12 months, flexible self-paced study

Healthcare-specific case studies

Online access to healthcare-specific scenarios and audit case studies to practise and apply your skills.

Learning and assessment

Comprehensive learning guides and assessment materials. No mandatory healthcare facility placements required.

Industry resources included

Access to relevant healthcare industry standards, guidelines, and audit tool templates valued at over $500.

Payment options

Upfront payment, monthly instalment plan, 3 equal instalments, or Zip Money (study now, pay later)

Support

Unlimited live chat, telephone, and email support

Recognition

Nationally recognised Diploma-level qualification

CURRICULUM

What you’ll study

The Diploma of Quality Auditing (Healthcare) covers both auditing theory and applied audit work in healthcare settings. The course is structured across three Units of Study that build from foundational audit participation through to leading audits, managing compliance frameworks, and embedding continuous improvement.

  • Flexible 100% online learning

  • Nationally recognised training

  • Industry-relevant curriculum

  • Healthcare-specific auditing techniques
  • Personal student support

  • No mandatory healthcare facility placements

Unit of Study Unit Code Unit of Competency Nominal Hours
Unit of Study 1 [UOS1] BSBAUD411 Participate in quality audits 40
BSBAUD511 Initiate quality audits 60
BSBAUD512 Lead quality audits 60
BSBAUD513 Report on quality audits 60
UOS1 Duration 220
Unit of Study 2 [UOS2] BSBAUD412 Work within compliance frameworks 30
BSBAUD514 Interpret compliance requirements 20
BSBAUD515 Evaluate and review compliance 25
BSBOPS504 Manage business risk 60
UOS2 Duration 135
Unit of Study 3 [UOS3] BSBSTR502 Facilitate Continuous Improvement 60
CHCLEG003 Manage legal and ethical compliance 80
HLTADM011 Manage health billing and accounting system 30
BSBTWK503 Manage meetings 30
UOS3 Duration 200
Total Course Duration 555

Request a detailed course outline if you’d like more information on the units before enrolling.

WHY TALENTMED

Flexible online learning, built around your life

High-quality, accessible training for people building a career in healthcare quality, audit, and compliance.

100% online, self-paced

Study around work and family. No campus visits, no rigid timetables.

Qualified trainers

Trainers qualified in the areas they teach, with relevant industry experience.

Nationally recognised

Your diploma is a nationally recognised qualification on the AQF.

SUPPORT

All-inclusive support, fast and friendly

Online study shouldn’t mean studying alone. Our delivery gives you direct access to trainers and support staff across multiple channels, whenever you need help.

  • 24/7 course access

  • Industry-standard audit tool templates and checklists

  • Expert-created, real-world curriculum

  • Recorded webinars and videos

  • Dedicated student forum

  • Comprehensive knowledge base

1:1 trainer support

Direct access to your trainer via live chat, phone, and email.

Student and technical support

Unlimited live chat with our student and technical support teams for anything outside the coursework.

Fast assessment feedback

We aim to grade assessment tasks within 5 to 10 business days so you can keep moving forward.

TUITION

Flexible payment options

TalentMed’s Diploma of Quality Auditing (Healthcare) is priced from $2,100 every 4 months. Choose the payment approach that suits you, including upfront, instalments, and Zip Money. Many students study with employer support; ask your employer about professional-development funding.

Payment upfront

One tuition fee, paid at enrolment.
Apply now

3 equal instalments

From $2,100 every 4 months across the course duration.
Apply now

Monthly instalments

Spread your tuition fee over 12 monthly payments. Zero interest, zero extra fees.
Apply now

Zip Money

Buy now, pay later. 6 months interest-free, with weekly, fortnightly, or monthly repayments.
Apply now

After you submit your enrolment form, our team confirms your eligibility and sends a personalised sign-up link for your chosen payment option. View the full Statement of Tuition Fees for a detailed breakdown of fees and charges.

FREQUENTLY ASKED QUESTIONS

General

Yes. You can enrol online 365 days a year, or call us on 03 9937 1599. There are no set intake periods. Once your enrolment form is processed and your eligibility confirmed, you’ll receive a formal enrolment offer with everything needed to commence the course.

Minimum academic entry requirements. To be assessed as academically suited for this course, you’ll need to provide one of the following:

  • a copy of your Australian Senior Secondary Certificate of Education (Year 12)
  • a copy of your International Baccalaureate Diploma (IB)
  • evidence of successful completion of an Australian Qualifications Framework (AQF) Certificate IV or higher, where the language of instruction was English

If you can’t provide one of the above, we’ll send you login details to complete a Language, Literacy and Numeracy (LLN) pre-assessment to confirm your suitability. Students must demonstrate Exit Level 3 or higher in both reading and numeracy.

Online learning competency. As the course is delivered online, you’ll need to be comfortable using a personal computer.

Minimum age. 18 years.

English language requirements. This course requires you to read, write, and understand English at a Year 12 level, or an equivalent qualification.

Alignment with personal or professional needs. Applicants should be able to demonstrate that the course aligns with their personal or professional goals.

Yes. TalentMed’s Diploma of Quality Auditing (Healthcare) is delivered entirely online. You can access all resources 24 hours a day, 7 days a week. There is no face-to-face training and no mandatory healthcare facility placement.

The course runs over 12 months of self-paced study. We recommend around 15 hours per week to complete comfortably within that timeframe. Depending on your schedule and prior experience in audit or compliance work, it’s possible to finish sooner.

Our team aims to grade assessment tasks within 5 to 10 business days so you can keep moving forward.

Yes. TalentMed’s Diploma of Quality Auditing is nationally recognised and listed on the Australian Qualifications Framework. The healthcare contextualisation is reflected in the case studies, electives such as HLTADM011, and audit scenarios used in assessments.

Content and training

The course is contextualised to the Australian healthcare regulatory environment. You’ll work with reference to:

  • National Safety and Quality Health Service (NSQHS) Standards
  • Aged Care Quality Standards
  • NDIS Practice Standards
  • ISO 9001:2015 quality management systems
  • Internal-audit techniques aligned with healthcare governance practice

No. Where some providers require workplace placements, our course includes healthcare-specific case studies and audit scenarios for you to practise on, so you can build the skills before applying them in a workplace.

TalentMed engages with healthcare-industry stakeholders to keep our training and assessment materials aligned with current workplace needs and employer expectations. Course content is updated as standards and accreditation requirements evolve.

You’ll build skills in audit planning, fieldwork, evidence evaluation, and reporting. The curriculum covers leading audit teams, interpreting compliance requirements, evaluating compliance programs, managing business risk, facilitating continuous improvement, managing legal and ethical compliance, healthcare billing systems, and leading effective meetings.

Financial information

The Diploma of Quality Auditing (Healthcare) is priced from $2,100 every 4 months. Current pricing and any promotional offers are listed on the course page. Contact us for a personalised tuition quote based on the payment plan you choose.

Yes. You have several payment options directly with TalentMed:

  • Upfront. One tuition fee, paid at enrolment.
  • 3 equal instalments. From $2,100 every 4 months across the course duration.
  • Monthly instalments. Spread your tuition fee over 12 monthly payments. Zero interest, zero extra fees.

Alternatively, you can use Zip Money for 6 months interest-free repayments at weekly, fortnightly, or monthly intervals (subject to Zip approval).

Many healthcare employers fund quality, audit, and compliance training as part of professional development. Ask your manager or HR team about professional-development budgets, and we can provide a letter of support to assist your application.

Yes. You can read our current Student Refund Policy and Procedure.

Support and resources

You’ll have access to a structured support team throughout your studies:

  • Trainers and assessors qualified in the areas they teach, with relevant industry experience.
  • Student support advisers for anything outside the coursework: account questions, extensions, or life getting in the way.
  • Technical support advisers available Monday to Friday for any issues with the learning platform.

The course may be delivered online, but you’re never in it alone.

You can submit your application for free, online at any time. We’ll process your enrolment form, confirm the course is suitable for you, and provide everything you need to take the next step in a tailored enrolment offer. You’ll receive a full breakdown of your tuition fees and options.

Once your tuition is activated via the payment link in your enrolment offer, we’ll issue your login details to commence the course straight away.

TalentMed provides access to relevant healthcare industry standards, guidelines, and audit tool templates valued at over $500 as part of your enrolment. These resources support both your assessments and your transition into a workplace audit role.

You can access our policies and procedures at any time on our dedicated policies page, or via the Policies link in our website’s footer.

Career and professional development

As a registered training provider and not an employer, TalentMed is unable to guarantee work or job placements upon course completion. Our diploma-level qualifications are listed on the Australian Qualifications Framework (AQF) and classified as nationally recognised training, which means the qualification is recognised by employers and other registered training organisations across Australia.

Graduates of the Diploma of Quality Auditing (Healthcare) work in roles including quality auditor, clinical governance officer, accreditation coordinator, internal-audit analyst, NSQHS compliance officer, and continuous-improvement adviser. Specific roles depend on each employer and individual experience.

Audit, accreditation, and compliance scrutiny across Australian healthcare continues to expand: the NSQHS Standards apply to most acute and day-procedure services, the Aged Care Quality Standards have been re-cast in recent reforms, and the NDIS Practice Standards regulate disability service delivery. Each of these accreditation regimes increases demand for audit, compliance, and quality roles inside provider organisations.

The skill set covered, including audit planning, evidence evaluation, compliance review, risk management, and continuous improvement, is directly aligned with day-to-day clinical governance work. Many graduates use the Diploma to move from operational or administrative roles into governance and quality functions.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is an assessment process that evaluates your existing knowledge, skills, and experience against the requirements of our qualification. If you can demonstrate relevant competency from previous qualifications and work experience, you may be able to receive credit for certain units.

  • Certified copies of relevant qualifications and statements of attainment
  • Current resume detailing relevant work experience in audit, quality, compliance, or healthcare governance
  • Employment references confirming roles and responsibilities
  • Workplace evidence such as audit reports, compliance documents, or quality improvement projects (where appropriate)

  1. Read our policies to familiarise yourself with the RPL requirements
  2. Complete your enrolment form
  3. Submit your RPL application form with supporting documentation

The RPL assessment process typically takes around 2 weeks from enrolment completion with all required evidence.

Contact one of our course advisers by phone, email, or live chat. We’re happy to talk through your options with you.

Additional information

This course is contextualised for the Australian healthcare regulatory environment. If you’re an international student or based outside Australia, please contact us to discuss whether the qualification is suitable for your circumstances before applying.

As the course is delivered online, you’ll need a computer and an internet connection. Specifications:

Operating system

  • Microsoft Windows, macOS, or Chrome OS

Software

  • A modern web browser (Chrome, Edge, Firefox, or Safari)
  • A word processor such as Microsoft Word, Google Docs, Pages, or LibreOffice
  • A PDF reader

Most computers come with these already. If you’re unsure about any of the requirements, please let us know.

APPLY NOW

Ready to enrol? Apply today, it’s free.

Submit your application to confirm your eligibility and receive a free personalised enrolment offer.

Your enrolment offer contains everything you need to proceed including:

  • Your eligibility for BSB50920
  • Any RPL or credit transfer availability
  • A clear breakdown of your tuition fees and payment options

There’s no payment until you accept. Offers stay open for 14 days.

TalentMed Pty Ltd, RTO 22151. Verify our registration on training.gov.au.

Want to find out more?

Speak to a TalentMed course adviser about BSB50920.
12 months, 100% online, flexible payment plans, daily intakes year-round.

Course information pack